ke99 Privacy Policy — Our Commitment to Protecting Your Data

Ke99 (ke99.fun) is a trusted online gaming and betting platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains how ke99 collects, stores, and uses your personal information.

Our Privacy Policy is built in accordance with international data protection standards. Your data is never sold and never used without authorization — that is our core commitment.

This policy applies to our website, mobile app, and all other digital services provided by ke99. It may be updated from time to time, so we recommend checking back regularly.

Ke99 only collects information that is necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.

Ke99 uses collected data solely for specific, legitimate purposes. Every use of your information is clearly outlined below:

• To create and manage your account and to verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To keep you informed about promotions, bonuses, and special offers — provided you have given your consent.
• To maintain platform security and detect fraud or deceptive activity.
• To promote responsible gaming and identify potentially risky behavior.
• To fulfill legal obligations and meet regulatory requirements.
• To improve the user experience and inform the development of new features.

Ke99 retains your data only for as long as necessary. While your account is active, your information is stored on secure servers. After account closure, certain data may be retained for a specified period to meet legal obligations.

• Active account data: Retained for as long as the account remains active.
• Transaction records: Retained for up to 5 years as required by law.
• KYC documents: securely stored after verification and may be shared with regulatory authorities if required.
• Gaming logs: retained for up to 3 years for the purpose of verifying suspicious activity.
• If you withdraw your marketing consent, that data will be deleted immediately.

Ke99 is fully committed to your privacy. We never sell your personal data. However, information may be shared in the following limited circumstances:

• Payment Processors: The necessary information is shared to process transactions via Mobile Banking, Nagad, or Rocket.
• Law Enforcement Agencies: Information may be disclosed upon a valid court order or lawful request from a government authority.
• Technology Partners: Limited data may be shared with trusted technology partners to keep our services running — they are bound by the same privacy standards we uphold.
• Anti-Money Laundering: Reporting suspicious financial activity to the relevant authorities is a legal obligation.

Ke99 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Required for login sessions, security verification, and core platform functionality.
• Performance Cookies: Used to analyze website performance and errors.
• Preference Cookies: Remembers your language preference and other settings.
• Analytics Cookies: To understand how the site is used — all data is fully anonymized.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of some ke99 services.

You have important rights regarding your personal data at ke99. We respect these rights and are here to help you exercise them.

Ke99 uses state-of-the-art technology to protect your data. Our security infrastructure is continuously updated and monitored.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall protection is active at the server level.
• Regular Security Audits: An independent team of experts conducts regular system audits.
• Anti-Fraud System: Automated systems monitor for and flag suspicious activity.

Ke99 strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. If any minor's information is found in our database, it will be deleted immediately and the associated account will be closed.

• Age verification is carried out at the time of registration.
• Additional identification may be requested in suspicious cases.
• If any minor in your household is using ke99, please notify us immediately.

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our support team. We are always here to help.

• Email: [email protected]
• Live Chat: Available directly on the ke99.fun website.
• We will respond to your complaint within 7 business days of submission.